Terms & Conditions

Please read the following carefully. Any purchases made through the Internet or over the telephone means that the buyer has read and agreed to our Terms and Conditions. The buyer is responsible for knowledge of our Terms and Conditions before placing an order.

  1. Price
  2. Measurements and Specifications
  3. Availability
  4. Cancellations
  5. Delivery
  6. Returns
  7. Damaged & Faulty Goods
  8. Warranty
  9. Contacting Us


The price given for all goods on the Internet and in the showroom are correct on date of publication. However we reserve the right to withdraw or amend the price at any time without notice.

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Measurements and Specifications

All goods are warranted according to the normal limit of industrial quality and all specifications and measurements are subject to small variations and normal manufacturing tolerances. Photos on the Internet are for illustration only. The colours of the goods may slightly differ from illustrations due to different monitor resolutions.

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All goods are supplied by manufacturers. We shall be under no liability for not supplying goods ordered if supplies of such goods are not available, and will not be liable for any cost.

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Buyer’s Cancellation Right: In the event of the buyer cancelling the order prior to shipping, the buyer has to inform us by written notice (ebay message, email or letter). After confirmation from us, the order shall be cancelled and a full refund shall be given. Orders accepted by us may not be cancelled under any circumstances without the prior written agreement from the buyer.

Seller’s Cancellation Right: We have the right to cancel an order which has not been paid or fully paid within 5 days after the order has been made.

Once goods have been despatched, buyer cannot cancel the order. However the return policy is still applicable.

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Please see Delivery Information

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Please see Returns

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Damaged & Faulty Goods

Please see Damaged & Faulty Goods

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All our products come with a 12 months warranty. Normal domestic usage will be covered by the warranty except consumable parts, e.g.: water seals, light bulbs, rollers, door catches, clips, switch’s etc. Beds and mattresses come with a 3 year warranty.

Warranties will become void for all goods which in our reasonable opinion have been altered in any way, subjected to misuse or unauthorized repair, been improperly installed or connected or in respect of which any person (other than us) has failed to observe or perform any maintenance requirements or procedures. In addition, the warranty will not apply unless the buyer notifies us immediately of the defect or the suspected defect in any goods as soon as it comes to their knowledge or attention within the time limit specified (see section 7 damaged and faulty goods). Belated notification may result in an unsuccessful warranty claim.

All warranty claims will need evidence of purchase.

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Contacting Us

If you would like help when ordering, information about a product, a request for a product or if you would just like to provide us with feedback on our service, please email us at info@kingsbathroom.co.uk.

You can also contact us:

* By post to Kings Bathroom, 50 Liverpool Street, Manchester, M5 4LT

 * By fax to 0161 745 7610;

 * By telephoning 0161 745 9167 between the office hours of 9am and 5:00pm GMT.

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Kings Bathrooms Ltd

Registered in England and Wales No: 6432154

VAT no: 936 5081 14

Our offices and telephone help line are open: 9:00am to 5:30pm Monday - Friday, Sat 9:30am to 5:00pm, Sun Closed

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